Conditions of sale for online orders on the website www.fitmax.it - www.toppikstore.it
Fit Max Srl delivers its products throughout the country via the BRT courier
You can order in several ways:
- Through our websites www.fitmax.it – www.toppikstore.it
- By email to ordini@fitmax.it
- By fax to the number 0522/946562 downloading the order form
- By phone at 0522/943564
Delivery times range from 1 to 5 working days.
Sometimes the sourcing of some items may cause a delay in shipping of a few additional days.
Payment Methods:
For orders on the website www.fitmax.it – www.toppikstore.it the following payment methods are permitted.
Customer Rights:
Fit Max Srl recognizes the right of withdrawal as provided by the current legislation - ART. 56 Legislative Decree 206/2006
The deadline to exercise this right is 14 days as required by law, to be exercised by registered mail with return receipt.
It is possible to send the communication, within the same deadline, also by e-mail and fax, provided that it is confirmed by registered letter with acknowledgement of receipt within the following forty-eight hours.
By that date, the customer is required to send written and signed communication by registered letter, headed with the following data:
Fit Max Srl – Via F.lli Cervi 169/O – Reggio Emilia
Subject: Withdrawal on order no. (indicate order number + invoice reference)
Attn. Internet Sales Manager Mr. Olmi - olmi@fitmax.it
The letter must indicate the bank details (name of the bank, name of the agency, ABI code, CAB code, current account number) where the customer wishes to receive the credit for the amount paid for the purchase of the returned goods.
This letter can also be sent by fax to the number 0522/946562
How do you exercise the right of withdrawal?
The right of withdrawal is exercised by sending a written communication to the headquarters of Fitmax Srl within 14 (fourteen) days by registered letter with acknowledgement of receipt.
It is possible to send the communication, within the same deadline, also by telegram, telex, electronic mail and fax, provided that it is confirmed by registered letter with acknowledgement of receipt within the following forty-eight hours.
In the registered letter it is sufficient to insert your data, those relating to the order and the purchase made, communicating the intention to withdraw from the contract, with the intimation to return the price paid within the mandatory term of 30 days.
Please see our returns and refunds policy here.
Products and Guarantees:
For each product purchased on our site, there is a 24-month warranty for private use and one year for products approved for professional use (if purchased with VAT number) - unless otherwise indicated individually on the product sheet.
For more information, see the Warranty section.