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Warranty

All purchased products have the official manufacturer's warranty.
By law, the warranty period is 24 months (this warranty may vary depending on the manufacturer).

To assert the guarantee, it is necessary to keep the receipt or the accompanying invoice, which are delivered together with the package, and contact our customer service at 0522/943564 or by email at info@fitmax.it

Alternatively, you can contact the manufacturers directly to request assistance in your region, following these useful links:

KETTLER www.kettler.it Tel. 0143/318500 or via the Customer Service portal address: http://assistenza.garlando.it/assistenza/

www.iconeurope.com Tel. 848-350028 or via Customer Service email address: csitaly@iconeurope.com (technical assistance for Proform, Weider, Weslo and Nordictrack brand products)

High Power - Area 51 Tel. 0549/950078 or via the Customer Service email address: info@area51.sm

Tunturi - Vivisport Fitness Service Tel. 0331- 882929 or via the Customer Service email address: info@vivisportsrl.it

TOORX/Everfit - Garlando Spa - Tel. 0143-318500 or via the Customer Service portal: http://assistenza.garlando.it/assistenza/

Johnson Fitness Italia - Tel. 0736/892283 or via Customer Service email: jht@jht.it (assistance for Horizon, Vision Fitness and Matrix brand products)

Carnielli Fitness Spa - Tel. 0438/912393 or via Customer Service email: assistenza@carnielli.com

JK Fitness Srl - Tel. 049/5842533 or via Customer Service email: assistenza@jkfitness.com

Reebok - RBK - Greenfit Spa - Tel. 0432/649152 or via the Customer Service email amministrazione@greenfitspa.it

Alisun : Euracom - Tel. 02/502970 or via customer service email info@euracom.it

Globus Italia - Tel. 0438/7933 - or via Customer Service email info@globusitalia.com

DKN Italia : Tel. 0434/871428 - or via Customer Service email info@mheurope.net

JK Fitness: Tel. 049/5842533 or via Customer Service email: assistenza@jkfitness.com

Life Fitness: Tel . 800-438836 or via the Customer Service email: amministrazionetecnica@lifefitness.com

Transport Damage:

IMPORTANT NOTE - before accepting delivery, carefully check the integrity of the packaging and the quantity of packages. In the event of breakages / crushing of the packaging or non-compliance with the delivery method (crate - pallets - hydraulic tail lift), write "reserve" on the transporter's receipt followed by a brief and clear description of what was found, or reject the goods if they are clearly damaged.

Generic "control reservations" will not be accepted.

In the absence of a specific reservation, any transport damage will not be recognized under the warranty.

The court of Reggio Emilia is competent for any dispute.